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Physical therapy workflow automation

Stop losing staff time to
repetitive PT admin.

Eligibility, intake validation, prior authorization, therapy thresholds, KX documentation, payer follow ups. Silstone Health automates the repetitive work around them without replacing the systems your team already uses.

Get your free workflow assessment Watch it run

Free  ·  30 minutes  ·  No obligation  ·  Keeps your existing systems

Patient admin pipeline Running
Handled automatically 0 steps
Routed to your team Missing insurance information
The problem

Your team should not chase every detail by hand.

The work needs to happen. The problem is how much of it still happens manually across hundreds of small steps and every active patient.

01 Eligibility & intake Where the hours go
What you can automate

Repetitive PT workflows, running themselves.

Your existing systems stay in place. Pick a workflow and watch which steps stop needing a person.

Eligibility checks

Repetitive patient and insurance checks, with problems surfaced earlier.

4 steps

    Your team keeps the judgement call at the end.

    AI for physical therapy

    Put AI behind the work your team repeats.

    Not a chatbot. A layer that checks information, organizes documentation, routes tasks and keeps the workflow moving, then hands your team the exceptions.

    • Check eligibilityManualAutoReview
    • Verify member IDManualAutoReview
    • Check authorizationManualAutoReview
    • Track visitsManualAutoReview
    • Prepare documentationManualAutoReview
    • Follow up with payerManualAutoReview

    Patient information enters the workflow.

    In that layer, day to day

    • Checking patient and insurance information
    • Organizing documentation
    • Supporting prior authorization
    • Monitoring therapy requirements
    • Identifying missing information
    • Tracking outstanding actions
    • Managing repetitive follow ups
    • Flagging exceptions for your team
    How it works

    Start with one workflow.

    You do not need to automate your whole practice. We take the one process that creates the most friction and find the repetitive work inside it.

    Choose the process that takes the most staff time, or the one that creates the most administrative headaches.

    Your free workflow assessment

    A simple breakdown you keep.

    1. Current process
    2. Manual work
    3. Friction points
    4. Automation opportunities
    Get your free workflow assessment

    Free  ·  30 minute session  ·  No obligation

    What changes

    Give the time back to your team.

    Not another platform to run. Just less of the repetitive work that gets in the way of the practice. Drag the handle.

    Friday, 4:00pm6 open items
    • Eligibility, 14 patientsCleared
    • Intake validationCleared
    • Prior auth, missing insuranceReview
    • Threshold check, 31 patientsCleared
    • KX documentation assembledCleared
    • Payer follow ups sentCleared
    1 item for a person. The rest is done.
    Friday, 4:00pm6 open items
    • Eligibility, 14 patientsOpen
    • Intake validationOpen
    • Prior auth, missing insuranceOpen
    • Threshold check, 31 patientsOpen
    • KX documentation assembledOpen
    • Payer follow ups sentOpen
    6 items waiting on someone, by hand.
    • 01

      Fewer manual tasks

      Less repetitive checking, tracking and chasing, every single day.

    • 02

      Fewer preventable errors

      Missing or inconsistent information caught before it becomes more work.

    • 03

      Less rework

      Fewer trips back through a workflow to fix what slipped through earlier.

    • 04

      Faster follow ups

      Authorization and payer work keeps moving without constant monitoring.

    • 05

      Better visibility

      What is finished, what is outstanding, and what needs attention now.

    • 06

      More team capacity

      More throughput from the team you already have, without adding admin.

    • 07

      More time for patients

      Less administrative burden around patient care, so your team spends its hours on the work that actually requires people.

    What would your team do with the time spent on busywork?

    Pick the workflow that costs your practice the most. We will map it with you and show you where automation could make a difference.

    Which one hurts most?

    Map my eligibility and intake workflow

    Free  ·  30 minute session  ·  No obligation  ·  You keep your workflow map

    • No system replacement
    • No massive implementation
    • No obligation to automate everything
    FAQ

    Questions PT practices ask us.

    Software and AI that reduce the repetitive administrative work inside a PT practice: eligibility checks, intake validation, prior authorization, therapy threshold tracking, documentation and payer follow ups.
    Yes, and it is one of the most common places we start. We map how your practice handles eligibility, documentation, payer requirements, submissions, status checks and follow ups, then automate the repetitive steps. A person still approves before anything is filed.
    We assess your current tracking workflow and automate the repetitive monitoring, alerts, documentation steps and follow ups around it.
    Yes. We map how your team identifies relevant cases, gathers supporting information and manages the documentation, then automate the repetitive parts of that path.
    It can identify missing or inconsistent information during intake and eligibility. The point is to surface a problem early, before it turns into authorization or billing work weeks later.
    No. We build targeted workflow automation around your practice management system, EHR and other core software rather than replacing any of it.
    The automation is designed around the workflow and systems your team already uses. The goal is less work for them, not another layer of administrative complexity.
    Independent physical therapy practices, outpatient PT clinics, rehabilitation clinics, sports rehabilitation practices, and growing practices with repetitive administrative workflows.
    Start with whichever consumes the most repetitive staff time or creates the most rework. In the assessment we look at the manual steps, how often they run, the bottlenecks, the errors and the follow ups, and tell you where automation would have the greatest impact.
    No. We are not a practice management platform. We build targeted automation that works around the infrastructure you already have.

    Still have a question we have not answered?

    Ask us directly

    The AI partner who
    already speaks your language.

    Book a 20 minute scoping call. We will find where the time and money is leaking, and tell you honestly whether we can help. No integration, no obligation.

    Book a scoping call

    We work from your data. We do not integrate with your EMR.